Knowledge Management Intern
The Company
We are Zeekr, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world’s largest automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting-edge technology and a customer-centric approach.
Mission for the Internship
- Assist in building a comprehensive knowledge base for the Customer Care team, ensuring all materials are up-to-date and easily accessible.
- Support the documentation of key processes and workflows to standardize practices across the department.
- Research and recommend tools or platforms that can enhance internal knowledge sharing and management.
- Act as a central point for collecting and organizing insights, feedback, and updates from various teams to maintain alignment.
Learning Opportunities
- Gaining insight into knowledge management systems and practices within a dynamic, customer-focused environment.
- Hands-on experience in organizing and optimizing internal knowledge resources for efficient access and usability.
- Learning how to document processes, create standard operating procedures (SOPs), and develop internal guides for team use.
- Exposure to cross-departmental collaboration to ensure consistent knowledge sharing and alignment.
Key Educational Requirements
- Fluent in English.
- Currently pursuing or recently completed studies in Knowledge Management, Education, or a related field.
- Strong organizational and communication skills.
- Proficiency with knowledge management tools or systems (preferred but not required).
To thrive at Zeekr we believe that you have the courage to lead with trust and care and you don’t mind getting your hands dirty. You are highly innovative and have a great ability to adapt and perform in a constantly changing, fast-paced, highly demanding work environment. Like us, you believe it’s important to have a passion to work in an international and multicultural environment with the desire and ability to embrace the diversity of people, perspectives, and styles.
Apply today, we will perform ongoing selection during the application period. We look forward to hearing from you.
Please note that due to GDPR regulations we can only accept applications sent through the recruitment system, not via email or other channels. We do not accept applications submitted by external recruitment companies.
- Department
- Service, After Sales, and Customer Care
- Locations
- Amsterdam
- Employment type
- Internship
About Zeekr EU
We are Zeekr, the global premium electric mobility technology brand from Geely Holding Group. Zeekr aims to create a fully integrated user ecosystem with innovation as a standard. The brand utilizes Sustainable Experience Architecture (SEA) and develops its own battery technologies, battery management systems, electric motor technologies, and electric vehicle supply chain.
Knowledge Management Intern
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