Accessory Specialist
The Company
We are Zeekr, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world’s largest automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting-edge technology and a customer-centric approach.
The role
As an Accessory Specialist within the Customer Care department at Zeekr EU, you provide/support development of relevant and commercial accessories for our car models available in time for launch and/or during lifecycle. You deliver the required development based on input from customers, internal, external, market developments and commercial potential.
This is what you will do:
Accessory Product Development
Develop, together with the support of purchasing and engineering colleagues at GTE, exciting and innovative accessories for our dynamic EV vehicles.
Be in tune with market and competitor accessory development, suggest new products.
Ensure current and future accessories are set up in various systems and ready for dealer and importer sales.
Work as the department specialist for vehicle homologation and testing requirements to ensure we have a high-quality accessory range.
Manage SAM’s (special action models) as requested by car sales & marketing teams.
Vehicle Platform integration
Provide accurate accessory input for our website i.e. product info, images, part numbers and pricing.
Provide sales & marketing initiatives to maximize accessory revenue (online & offline).
Maintain the online Accessory Shop, ensuring we provide excellent customer experience and effective fulfilment processes.
Supplier management
Liaise with our China R&D and Gothenburg R&D teams to ensure accessory design is included within product development.
Work with European suppliers to develop specific accessories for the European market.
Market and Business alignment
Provide daily support to our internal and external colleagues (dealer & importer staff).
Support and advice on maintenance/development/improvement of our Panda, Poseidon, & Zeus systems.
Provide support for new model launches, and annual European sales conference.
Manage, update, and distribute installation manuals.
Forecast and Financial approvements
Manage the internal budget approval process together with our Purchasing, Finance, and Legal teams e.g. new or updated contracts, PA & PR processes, initial PO’s etc.
Monitor dealer/importer sales, provide advice on stock levels, and create supplier forecasts.
Set and maintain appropriate market pricing (DNP/MSRP) together with Pricing and manage initial orders together with Purchasing based on car sales plan and take-rates.
Present analysis and recommendations to various teams, up to and including (senior) management.
Provide sales & marketing initiatives to maximize accessory revenue (online & offline).
To be successful in the role you will demonstrate:
A minimum of 5–8 years automotive experience (or equivalent) particularly in accessory development.
Customer-oriented mindset with a strong focus on supporting regional organizations and dealer networks.
Experience working in an OEM environment managing multiple regions and markets.
Strong written and verbal communication skills, capable of explaining complex technical topics to non-technical audiences.
Fluent in English; additional languages are considered a strong asset.
To thrive at Zeekr we believe that you have the courage to lead with trust and care and you don’t mind getting your hands dirty. You are highly innovative and have a great ability to adapt and perform in a constantly changing, fast-paced, highly demanding work environment. Like us, you believe it’s important to have a passion to work in an international and multicultural environment with the desire and ability to embrace the diversity of people, perspectives, and styles.
Apply today, we will perform ongoing selection during the application period. We look forward to hearing from you.
Please note that due to GDPR regulations we can only accept applications sent through the recruitment system, not via email or other channels. We do not accept applications submitted by external recruitment companies.
- Department
- Service, After Sales, and Customer Care
- Locations
- Amsterdam
- Employment type
- Full-time
About Zeekr EU
We are Zeekr, the global premium electric mobility technology brand from Geely Holding Group. Zeekr aims to create a fully integrated user ecosystem with innovation as a standard. The brand utilizes Sustainable Experience Architecture (SEA) and develops its own battery technologies, battery management systems, electric motor technologies, and electric vehicle supply chain.