The Company

We are Zeekr, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world’s largest automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting-edge technology and a customer-centric approach.

The role

As a Delivery Specialist, you're the final and most exciting step in the customer journey, making sure every handover feels like an event. From the moment a customer picks up their brand-new Zeekr, you ensure everything runs smoothly—working closely with sales, service, and logistics teams to make it happen. Your mission? Turn a simple car delivery into a premium experience.

You’ll be reporting to the Operations and Logistics Lead Sweden, based in Stockholm.

This is what you will do:

• Own the vehicle delivery process for your customers, ensuring every handover is smooth and memorable.
  
• Collaborate with our local sales and service teams to make sure every car is perfectly prepared, inspected, and detailed before it’s handed over.
  
• Be the main point of contact for customers throughout the delivery journey—scheduling, guiding, and responding to all their questions.
  
• Lead vehicle handovers with engaging walkthroughs that highlight Zeekr’s technology and features.
  
• Coordinate and manage the delivery logistics, ensuring punctuality and efficiency at every step.
  
• Proactively look for ways to improve the delivery experience using best practices that enhance customer satisfaction and reinforce our brand image in Sweden.
  
• Handle last-minute issues with professionalism, ensuring customers enjoy a seamless and stress-free experience.
  

To be successful in the role you will demonstrate:

• Passion for creating great customer experiences and building strong relationships.
• Clear communication skills and confidence when interacting with customers.
• A sharp eye for detail
• Excellent multitasking and time management skills.
• A solution-oriented mindset with a proactive attitude.
• Familiarity with CRM tools and systems.
• Fluent in both Swedish and English (written and spoken).
• A valid driver’s license is required.

To thrive at Zeekr we believe that you have the courage to lead with trust and care and you don’t mind getting your hands dirty. You are highly innovative and have a great ability to adapt and perform in a constantly changing, fast-paced, highly demanding work environment. Like us, you believe it’s important to have a passion to work in an international and multicultural environment with the desire and ability to embrace the diversity of people, perspectives, and styles.

Apply today, we will perform ongoing selection during the application period. We look forward to hearing from you.

Please note that due to GDPR regulations we can only accept applications sent through the recruitment system, not via email or other channels. We do not accept applications submitted by external recruitment companies.